Terms and conditions
Version 2 · October 1, 2026
The terms are shown in English, which is the binding version.
Renter agreement
VIBE RENTALS — RENTER TERMS & CONDITIONS
Version 2 · 1 October 2026
1. WHO WE ARE
Vibe Rentals (called CebuRentals until 1 October 2026) is a marketplace where local owners rent out vehicles, boats and places to stay, region by region. It is one of the Vibe family of sites. Your account, bookings, wallet and earlier agreements carry over unchanged.
2. ACCOUNT RESPONSIBILITY
You are responsible for maintaining the security of your account credentials. Any activity performed under your account is your responsibility.
3. BOOKING AGREEMENT
By making a booking, you agree to pay the listed rental price for the selected dates. Cancellations may be subject to fees depending on the timing.
4. IDENTITY VERIFICATION
Before your first booking, you must complete identity verification by providing:
- A valid government-issued photo ID
- Proof of address (utility bill, bank statement, etc.)
- A selfie photo for identity confirmation
This is required to protect both renters and property owners.
5. PROPERTY CARE
You agree to treat all rented property with reasonable care. You are financially responsible for any damage beyond normal wear and tear.
6. INSPECTION PROCESS
You may be required to participate in a pre-rental and post-rental inspection. Photos will be taken to document the condition of the property.
7. WALLET & PAYMENTS
All rental payments are processed through your Vibe Rentals wallet. You must have sufficient balance before booking. Refunds will be credited to your wallet. Prices, top-up methods and payout methods are those of the region the rental is in.
8. PROHIBITED ACTIVITIES
You may not use rented property for illegal activities, subleasing, or purposes beyond the agreed rental terms.
9. LIABILITY
Vibe Rentals acts as a platform connecting renters with property owners. We are not directly liable for issues arising from property condition, though we will mediate disputes.
10. CANCELLATION POLICY
- More than 48 hours before rental start: Full refund
- 24-48 hours before: 50% refund
- Less than 24 hours: No refund
11. LOCAL RULES
Each rental follows the laws of the place it is in, such as licences, road rules and building rules. Vibe Rentals opens region by region, starting with the Philippines.
12. AGREEMENT
By creating an account and making bookings, you agree to abide by these terms.
Owner agreement
VIBE RENTALS — PROPERTY OWNER TERMS & CONDITIONS
Version 2 · 1 October 2026
1. WHO WE ARE
Vibe Rentals (called CebuRentals until 1 October 2026) is one of the Vibe family of sites. Your listings, bookings, wallet and earlier agreements carry over unchanged.
2. LISTING AGREEMENT
By listing your property on Vibe Rentals, you authorize us to manage rentals on your behalf. We will handle bookings, customer communications, and payment processing.
3. SERVICE FEE STRUCTURE
Vibe Rentals charges a service fee on each booking. Owners are charged a service fee (deducted from payout) and customers pay a separate service fee (added to booking total). Fee rates may vary by category and will be visible in your dashboard.
4. PROPERTY STANDARDS
You agree to maintain your listed property in safe, clean, and working condition. Properties that receive consistent negative feedback may be delisted.
5. PROPERTY AVAILABILITY
You can schedule property withdrawals (taking your property back temporarily) through your dashboard. You must provide at least 48 hours notice and cannot conflict with existing bookings.
6. EARNINGS & WITHDRAWALS
Your earnings are tracked in your Vibe Rentals wallet. You can request fund withdrawals through the platform, by the payout methods of your region. Processing times may vary.
7. INSURANCE & LIABILITY
You are responsible for maintaining appropriate insurance on your property. Vibe Rentals provides basic mediation but is not an insurer.
8. INSPECTION COOPERATION
You agree to cooperate with pre-rental and post-rental inspections. This protects both you and renters from damage disputes.
9. LISTING ACCURACY
All listing information must be accurate and up-to-date, including photos, descriptions, pricing, and specifications.
10. LOCAL RULES
You are responsible for following the laws of the place your property is in, such as registration, permits and safety rules.
11. TERMINATION
Either party may terminate the listing agreement with 30 days notice. Existing bookings must be honored.
12. AGREEMENT
By listing your property, you agree to abide by these terms.